Contact Us
For scheduling a time to come to your office, contact us today.
We are ready to meet your transcription needs with the highest standards of quality.
Contact NOVASCRIBE
Contact Us Today
We are here to provide expert, affordable solutions to your transcription requirements.
Frequently Asked Questions
What types of transcription services do you offer?
We offer classified and unclassified transcription services to US Government agencies, law firms, and medical professionals.
What is your turnaround time for unclassified transcriptions?
The turnaround time depends on the length of the audio file we receive, but we typically deliver transcripts in under 5 days.
How do you price your work?
We offer set fees based on the length of the audio file, ensuring there are no hidden costs or unexpected charges in our invoices. Contact us with specific audio length and we will respond with a set fee. We guarantee competitive pricing.
Do you transcribe only audio or do you transcribe video as well?
We transcribe audio and visual. We also transcribe hand-written papers into Word documents. We have received projects where the clients needed difficult to read hand-written documents that could not be Optical Character Recognition (OCR).
How do you ensure the security of information?
Our team is cleared up to TS/SCI, and we can be found in DISS and Scattered Castles.
What is your turnaround time for classified transcriptions?
If your office has ExpresScribe or Oracle software available, we can complete any audio file under 3 hours in the same day.
How do you handle client deadlines?
If scheduling a remote delivery, we deliver finalized transcripts in 5 days. This is because we have a queue of files awaiting delivery. If scheduling an on-site visit to your office, and if you have ExpressScribe or Oracle software with a footpedal, we can deliver same-day delivery for any audio file under 3 hours. We try to schedule on-site visits within 5 to 10 business days.